Ryanair customers can now select their preferred allocated seat either during the booking process or when checking-in online with three seat options available:
Ryanair customers who do not wish to pre-select their seats can check-in during the period from 7 days to 2 hours prior to their flight and they will be assigned an allocated seat at no cost. (Free allocated seats will not be available prior to 7 days before each flight departure).
Customers who have already purchased priority boarding for flights departing after 1st February 2014 can select a standard seat free of charge when checking-in online.
Ryanair’s Robin Kiely said: “Ryanair is listening to our customers and responding, so that they can continue to enjoy the lowest fares and most on-time flights, but can also benefit from these recent improvements to Ryanair’s industry leading customer service. All Ryanair customers may now bring a (small) second bag on board, enjoy an easier booking process on our improved website, “quiet flights” pre-8am and post-9pm, and customers can now choose their preferred allocated seat on all Ryanair flights from 1st February.
Ryanair will next introduce a “My Ryanair” customer registration service at the end of December, allowing customers to save their personal details to make even faster bookings. This will be followed by a “Share the Fare” feature, a “Fare Finder” feature and mobile boarding passes before the end of April 2014.
“These service improvements will be in addition to the 12 new routes from London Stansted airport, which begin in April 2014, as Ryanair offers our customers an even greater choice of destinations, as well as Europe’s industry leading customer service.”
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